2007-03-16 14:18:45nick

Tips on Answering the Telephone-5

Tips on Answering the Telephone (part 5 of 8)

接聽電話的重要原則

So how'd you do? Total your score. If you totaled between 27 and 30, you're doing a great job answering the telephone. Keep it up! A score of 23 to 26 means you're doing well and, with a bit of practice, you'll perfect your already good skills. If you score between 19 and 22, you're not doing too badly, but your telephone skills may be a little rough around the edges. If you're below 18, you need study and practice!

你答得如何?把你的分數加起來,如果總分介於27分和30分之間,你的電話接聽技巧非常好,繼續保持下去喔!分數若介於23分和26分之間,技巧不錯,只要再稍加練習你已經不錯的技巧,就會更完美。如果分數介於19分和22分之間,表現還可以,不過你的電話技巧可能有點不夠完美成熟。如果分數低於18分,你就需要好好地研究練習一番了!

⊙ Word Bank
  rough around the edges (adj phr) 形容不夠完美、成熟