2016-06-26 00:45:58sarahtt28403

【面試心得】禾悅國際企業管理顧問股份有限公司 - J-外商銀行 誠徵 VP, Wealth Management Business Services Head


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工作說明:


- Plans, directs and manages the operations of Wealth Management Services. Ensure that the operational support provided to customers, branches and line department is cost effective, efficient, and of high quality, whist complying with Group standards.

- By ongoing review of operations and regular discussion with the business on how to achieve or improve customer service.

- By delivering agreed SLAs with CGs for SYI/SD items and promptly reply Customer Groups query arisen from the services issues. Correct the error with root cause analysis along with effective action plans.

- Cost efficiency is achieved through the elimination of non-value added transactions, automation of transactions and the outsourcing / offshoring of processes, resulting in reductions in operational headcounts and costs.

- Provide supports to new products and resolved issues related to investment services in the confronted timeframe.

- Ensure any ORC review or Internal/External Audit Report is satisfactory.

- Rating achieve in customer survey and minimize the number of customer complaints.

- By establishing regular communication with team members and maintaining close relationship with other developments and customer groups in the Bank and GSCM.

- Ensuring the team is working in a good condition and engages in all activities across the Bank and SD/HTS. The teams can engage any GPS activities and with acceptable score.

- By managing and maximizing the utilization of resources of the teams to well control operational expenses and by reviewing workflow and seeking STP efficiency to ensure RSW operation operates within the budget.

- Constantly review operational processes and where possible improve them, either via process re-engineering or introduction of automation.

- Translate the bank‘s strategy, vision, and business volume into operational resource plan to make sure the team‘s ROP reflects actual business needs.

- Encourage open and 2-way communication channels. Engender staff empowerment, to foster creativity.



工作地點:


屏西路吉昌巷英文家教行情
台北市南港區


工作時間:


日班說明:09:00~18:00


休假制度:


週休二日


赤崎英文補習班
工作性質:


全職


職務類別:


白樹腳英文家教行情金融專業主管


工作待遇:


面議


需求人數:


1人


管理人數:


11~20人


到職日期:


不限


職缺更新:


2016/5/17





求才條件





身份類別:


一般求職者


學歷限制:


大學 以上


海德五路英文家教行情
科系限制:


不拘


工作經驗:


5年以上工作經驗


語言能力:
花好月圓英文補習班

英文 聽:精通 說:精通 讀:精通 寫:精通


方言能力:


台語-略通


附加條件:


- 5-10 years working experience in banking trust related.


- Broad operational banking experience.


- Well developed managerial, planning and management skills.


- Excellent communications skills.


- Good command of English both in writing and speaking.


- A positive attitude towards change and its management.


- Obtain Trust Level 2 license and Internal control license.





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