2007-03-16 14:17:25nick
Tips on Answering the Telephone-1
Tips on Answering the Telephone (part 1 of 8)
接聽電話的重要原則
The telephone is your link to the outside world. Through the telephone, you give and receive information and pass instructions to people.
People often form impressions of you by the way you speak to them on the telephone. Your telephone skills can influence their willingness to work with you. So just how strong are your conversational skills when you answer the telephone?
電話是你和外界連繫的管道。透過電話可以收發訊息並且傳達指示。人們通常經由電話中你談話的方式來塑造對你的印象。你接聽電話的技巧會影響他們和你共事的意願。當你接電話時，你的對話技巧如何呢？
接聽電話的重要原則
The telephone is your link to the outside world. Through the telephone, you give and receive information and pass instructions to people.
People often form impressions of you by the way you speak to them on the telephone. Your telephone skills can influence their willingness to work with you. So just how strong are your conversational skills when you answer the telephone?
電話是你和外界連繫的管道。透過電話可以收發訊息並且傳達指示。人們通常經由電話中你談話的方式來塑造對你的印象。你接聽電話的技巧會影響他們和你共事的意願。當你接電話時，你的對話技巧如何呢？