Cooling Down Conflict　冷靜化解衝突(part 1 of 6)

Conflict is an unfortunate fact of working life. It isn't easy for people with differing personalities, values and work habits to achieve common goals. This is certainly true at Walker Publications, as Tom Wilson and Monica Smith are about to find out. Tom is bringing Monica what he thinks is exciting news.



(knock on door)
Monica: Oh, hi, Tom. Come in. What's up?
Tom: Get this, Monica! I just had lunch with an old college friend. He works for a big ad agency, and he really likes our magazines.
Monica: Smart man.

在工作中，衝突是一件很不幸的事實。對具有不同個性、價值觀及工作習慣的人們來說，一起工作，完成一個共同的目標，不是件容易的事。當然，這在沃克出版社中更不例外，湯姆‧威爾森和蒙妮卡‧史密斯很快就會了解這個事實。湯姆正把一件令他興奮的消息告訴蒙妮卡。



（敲門）
蒙妮卡：哦，湯姆，進來吧！有什麼事嗎？
湯姆：聽好，蒙妮卡，我剛和一位大學裡的老朋友一起吃午餐，他在一家很大的廣告公司上班，他真的很喜歡我們的雜誌。
蒙妮卡：聰明的男人。

⊙　Word Bank
　　conflict (n)　　衝突；爭執
　　personality (n)　　個性