業務之道
終於結束了三天的廈門出差
雖然這次只有三天
卻讓我覺得有過了三個月的感覺
在中國真的很多事會出乎意料之外
好像沒有什麼事是不會發生的一樣
原本打算拜訪6家客戶
老Mike卻又叫我多拜訪一二家
所以又多帶了一套資料
當行程都安排好了
星期三剛到廈門
就先把動車票買好
7點13分往福州的票
就在星期四一早起床後
準備了一下客戶的資料
才驚覺時間快來不及了
坐上計程車到達火車站時
順手買了二個包子
誰知進站後才發現
趕不上我坐的那班動車了
只好又到票口改下一班
誰知下一班只有站票
而福州離廈門還要二個小時的時間
這完全沒有選擇的餘地
就這樣站了快二個小時
好不容易到達福州站了
出乎我意料的是
福州站比廈門站更大
人多的像螞蟻一樣
或許是大陸我跑的還不夠
有點小巫見大巫了
第一家客戶因為有派司機來接我
只要做好簡報和Social就可以了
基本上簡報的內容客戶很滿意
還說簡報完讓他沒有什麼問題
接下來就看他們的流程和進度了
客戶還很客氣的請我到員工餐廰用餐
接著還派司機帶我到下一家客戶
原以為一切都很順利了
就在拜訪完第二家客戶後
我發現我真的太天真了
以為跑完福州二家客戶
接著還可以到泉州拜訪下一家
誰知距離真的離得太遠了
連坐計程車到動車站
一路狂飆也還要一個小時的時間
最扯的是
這段時間剛好是大陸春運過後
所以動車站除了一般出差的人以外
多了許多學生
這也讓我嚇到了
因為買到的票已經是晚上6點多的票
也就是說我還得等到二個半小時
只好打電話和客戶溝通了一下
明天再從廈門坐動車到泉州
就這樣等到6點多
終於可以進站時
我才發現我的票是站票
都已經趕成這樣
早上來也站過了
為什麼連回飯站都要這麼折磨阿
即使再無奈
能早點回飯店休息也就夠了
隔天一大早
坐上昨天同一時間的動車
還好昨天已經先打好票了
也順利的到達客戶的公司
光是和總經理閒聊
就花了一個小時左右
還是總經理主動提起說要談廣告
你可知道
我等待這一刻
已經整整花了快一年的時間
每次到廈門
一定要特別繞到泉州來拜訪一下
這次也因為多帶了一盒鳳梨酥要給他
才讓我堅持這次一定要拜訪到
加這次一共跑了四次
花了一年的時間
當中也做了許多服務
沒想到得到客戶認同時
簽約和價格都比想像中來得容易許多
也許在公司其他的業務中
一定可以比我更容易把這家客戶Close起來
而我卻需要花這麼多的努力
才能做到成交的動作
我很慶辛我並沒有放棄
而且一直在做服務
戲棚下站久了就是你的
我真的做到了
當客戶開著奧迪載我到動車站時
說這次我的行程比較趕不留我吃飯
下次去住泉州一晚
好好請我吃一餐
這種被認同的感覺
我希望可以永遠記得這一刻
在被業績壓到喘不過氣來時
想想這樣的客戶說過的話
我相信再多的付出都會是值得的
因為買的車票時間已經過了
所以又得重新劃位
偏偏搭船和金門坐飛機的時間有點趕了
碼頭的小姐說到金門得自己坐計程車過去劃位囉
心想只要能早點回到台中
這筆錢還是得花
當我順利劃好機位
而且入關後
才看到跑馬燈打著
因為大霧關係，台中機場關閉中
我一直以為
要三四月後才會起霧
看來我是錯了
當下什麼神都在心底問候過了
求衪們讓我順利回到台中
一直等到五點
我的航班也被取消了
才驚覺事態嚴重
心裡盤算著第二選擇就是台北了
看到後補表才知道
我已經排到好幾頁之後了
該不會今晚就要睡在機場了吧
為了趕這班飛機
我連午餐也沒吃
還多花了三百元的計程車費
卻碰上這種鳥事
也許之前求的那些神明有聽到了
讓我第三位補上台北的班機
結束這次奔波的廈門福州之旅
若要為這趟旅程做註解
可以用一句話來形容
「絕望中永不放棄，上天會看到傻人堅持的勇氣，借由善念轉化成希望的」
Joseph Michael
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