The main reason for this use of informal language in workplace






e-mails is that a lot of young people have always communicated with

others on the Internet--especially using e-mail—in a

Relaxed and friendly manner. For many <






online communication outside of work involves talking with others in

chat rooms <






posting on message boards

and sending e-mails to friends-All for fun. Another reason is

that some young people now entering the workforce are unfamiliar

with how to write formal correspondence <






because they have never had to write a formal letter before.






We can use hand signals to send a short message. But we need to be

careful.






We don’t want to send the wrong message and cause a

misunderstanding.






In North America, for example, people make a circle with their thumb

and forefing